There’s this thing that customers expect to see in a CAD service. It’s very obvious, but it’s surprising how many CAD services do not provide it. It’s something very simple: a 24-hour response to email messages. I can understand why they feel that way. I personally am a member of several paid websites which have…
Different companies have different definitions for the word “excellence”. Some define it as zero or very few errors in a person’s output. Some define it as a high average score in the evaluations performed by superiors. Some might hold written tests and grade them, just like a college exam. It is our belief that the…
We all know what Wikipedia is, right? Well, Google has come out its its own Wikipedia-type site, called Google Knol. All you have to do is log in to your Google account and upload your content. Your content should, of course, be an informative article and can contain images or video. We have uploaded an…
We are proud and excited to announce that we have started having a regular, CAD services related radio show. On it we plan to interview CAD-related people: engineers, architects, CAD software manufacturers and sellers, to name a few. The show is hosted by BlogTalkRadio.com. The first episode about our HVAC CAD services clearly describes the…
In our last post, we described your first move at evaluating prospective CAD services: sending them a message. Now we’ll describe the second move: evaluating the responses. Here are the questions you need to ask about the responses along with how you should mark your answers: Did the message arrive within one business day? Yes:…